**Shipping price to the lower 48 continental United States only. There are additional charges to ship this item to Alaska or Hawaii. No shipping outside of the US available. Signature is required upon delivery. If you require shipping to an address that does not match the billing address on your credit card, a credit card authorization form will be sent to you so that we may obtain your signature. No orders will ship until it has been faxed back to us.

FREQUENTLY ASKED QUESTIONS

Can I fold glossy stock or other special stocks with this machine?
This machine is not recommended for glossy (shiny) paper stocks, thin carbonless forms, card stocks or folding envelopes. The recommended paper stock for this machine is 20# to 60# bonds/offset.

Can this machine fold 11" x 17" paper?
No. The maximum paper size for this machine is 8-1/2" x 14" (legal) size paper.

Can I do multiple sets at time on this machine?
No. This machine is designed for single page folding, meaning you can put a stack of paper in the bypass tray and it will fold each one individually. It cannot do stapled sets or multiple pages (i.e. a 3 page document) at one time.

Does this machine jam a lot?
If the folder has been set up correctly, and you use the recommended paper stocks for it, you can minimize jamming problems. Most paper folders, even the higher end ones used by commercial print shops, do jam from time to time. Many commercial print shops do a 10% overrun on their jobs to allow for jams or misfeeds in their machines. It's best to run a few extras of the item you are folding to allow for adequate set-up and some misfeeds.

What else can I do to minimize jams?
We have found that paper that has run through a heated process (i.e. copier, laser printer) will sometimes curl on the edges. Make sure paper is flat before feeding it into folder by placing a heavy object (like a phone book or heavy book) on it for a short period of time to flatten it. This helps to minimize paper jams. This curl usually doesn't occur with non-heated printing, like ink jet printers and offset presses. This curl is also less evident in heavier offset paper stocks, such as 60# offset/bond, than in regular 20# bond copy paper.

Can I deviate from the standard preset folds that come with the folder?
Sure! We do it all the time. However it will take some trial and error on your part to get the settings correct for custom folds. Neither we, or the manufacturer, can help you create custom fold settings, however it's pretty easy to do once you get a feel for the machine.

Do you ship outside of the lower 48 states?
Sorry, at this time, we do not offer international shipping. For shipments to Alaska and Hawaii, please contact us for a quote before purchasing.

Do you accept returns?
We accept returns for exchanges on the same product only. We have instituted this policy on this product because people were buying it to use on one project and then returning it. We are not in business to "loan" people equipment! We will do exchanges on defective products within 7 days of receipt of the item. This gives you plenty of time to set it up and test it. Should the product not work correctly, we will issue a return authorization form and send a replacement upon receipt of the unit back. After that time frame, you may use the manufacturer's warranty for issues with the folder. Please read our return policies for more information.